NakshatraChat
Privacy Policy
Last updated: 1 June 2025
NakshatraChat aapki privacy ka sammaan karta hai. Yeh policy batati hai ki hum aapki jaankari kaise collect, use, store aur protect karte hain. Platform use karke aap is policy se sehmat hote hain.
1. Jaankari Jo Hum Collect Karte Hain
- Account banate waqt: naam, email, phone number aur date of birth.
- Chat ke dauraan: aapke prashn, chat history aur jyotishi ke uttar.
- Technical data: IP address, device type, browser type, aur usage analytics.
- Payment data: checkout ke waqt payment partner ke through process hota hai, hum koi card ya UPI details store nahi karte.
2. Jaankari Ka Upyog
- Platform provide karne aur maintain karne ke liye.
- Aapko jyotishiyon se connect karne ke liye.
- Chat history save karne ke liye taki aap apni purani baatcheet dekh sakein.
- Platform improve karne, naye features add karne aur user experience behtar banane ke liye.
- Important notifications, policy updates aur security alerts bhejne ke liye.
3. Jaankari Ka Sharing
- Hum aapki personal jaankari kisi third party ko bechte ya rent par nahi dete.
- Jyotishi ko sirf woh jaankari dikhti hai jo aap chat mein share karte hain.
- Legal requirements ya court order hone par jaankari share ki ja sakti hai.
- Payment processing ke liye data hamare trusted payment partner ke saath share hota hai.
4. Data Suraksha
- Saara data encrypted connections (HTTPS/TLS) ke through transmit hota hai.
- Passwords hashed aur salted format mein store hote hain.
- Regular security audits aur vulnerability assessments kiye jaate hain.
- Data access sirf authorized team members tak seemit hai.
5. Cookies
- Hum essential cookies use karte hain authentication aur session management ke liye.
- Analytics cookies se hum samajhte hain ki platform kaise use ho raha hai.
- Aap apne browser settings se cookies control kar sakte hain, lekin essential cookies ke bina kuch features kaam nahi karenge.
6. Aapke Adhikaar
- Aap apni personal jaankari dekh, update ya delete karne ka anurodh kar sakte hain.
- Aap kisi bhi samay apna account delete kar sakte hain — saara data 30 dinon mein permanently delete ho jaayega.
- Marketing communications se opt-out karne ka adhikaar hai.
- Data portability ka anurodh kar sakte hain.
7. Bachon Ki Privacy
- NakshatraChat 18 varsh se kam aayu ke upyogkartaon ke liye nahi hai.
- Agar humein pata chalta hai ki kisi minor ne account banaya hai, toh hum turant use delete kar denge.
8. Policy Updates
- Hum samay-samay par is policy ko update kar sakte hain.
- Material changes hone par hum email ya in-app notification ke through suchit karenge.
- Updated policy platform par publish hone ke baad turant prabhavi hogi.
9. Sampark
- Privacy se jude kisi bhi sawaal ya anurodh ke liye humein contact karein.
- Email: privacy@nakshatrachat.club
- Response time: 48 ghante ke andar.